Roof Repairability Assessment

An independent, third-party answer to one question: can this roof be repaired without causing more damage, or is replacement the appropriate scope?

Every carrier repair estimate rests on an assumption that a shingle can be lifted, unsealed, and replaced without harming the shingles around it. Nobody tests that assumption. We do. A Repairability Assessment physically simulates the repair on the actual roof, under the published, peer-reviewed NAFE asphalt shingle repairability assessment method, and measures what happens. The result is a signed forensic report in which every conclusion ties to a timestamped photograph, recorded audio, or video.

Not an opinion. A record.

What you receive

A signed Repairability Assessment Report, delivered within 48 hours of the assessment.Roughly 25 pages: the conditions at assessment against the method's permissible range, a per-shingle record with before, during, and after photographs, the scorecard with every factor scored and its basis stated, the determination, a basis-of-conclusions table mapping each conclusion to the evidence behind it, and an exhibit index. Repairable or not repairable, the report says which and shows why.
The repair simulation performed under the published method.The NAFE asphalt shingle repairability assessment method, published in the Journal of the National Academy of Forensic Engineers, prescribes the area, the technique, the conditions window, and the scoring. We follow it and cite it.
The carrier's proposed replacement product, purchased, installed, and documented.When an ITEL or NTS report names a match, we install exactly that product as part of the temporary repair and photograph it against the weathered field. ITEL's own reports instruct installers to verify visual and dimensional compatibility before purchasing. This assessment is that verification.
Your roof left weather-tight.The assessment area is temporarily repaired or tarped before we leave, so the property is protected from further damage while the claim moves.
Two video streams.A fixed wide angle and a point-of-view feed, uploaded unlisted to YouTube and linked in your delivery.
The complete CompanyCam photo set.Every frame timestamped, shared as a project timeline you can open, search, and forward.
Recorded assessment audio on file.The entire on-roof narration is recorded and indexed. It is the source of every finding, and it is available on request.
Turnkey or observed, your choice.We can perform the assessment unassisted and deliver the package, or the contractor and public adjuster are welcome on site to observe and ask questions.
English or Spanish editionsof the report on request.

Pricing

First repairability assessment on a property$500
Each additional assessment, same property, same day$350
Steep-roof adder, 9/12 through 12/12 pitch+$100 each
Steep-roof adder, steeper than 12/12+$200 each
Travel within 75 miles of 37027 (Brentwood, TN)Included
Travel beyond 75 miles, up to 250 miles$1/mile one way past 75
Above two stories, flights, or overnight travelCustom quote

Replacement shingles purchased for the simulation are passed through at cost.

Worked examples. A single-slope residential roof at a 6/12 pitch, 40 miles out: $500. Two slopes on the same house at 10/12: $500 + $350 + $100 + $100, or $1,050. A ten-building community at 6/12, ten assessments in one day: $500 + 9 x $350, or $3,650. That last one is a scope decision on ten roofs, with a master report, for less than the cost of one engineering visit.

Frequently asked questions

What is a Repairability Assessment, in one sentence?

A physical test of whether the shingles surrounding a damaged one can survive its replacement, performed on the roof under a published forensic method and documented so the result stands on its own.

Who orders one?

Public adjusters who need independent evidence the carrier's repair scope will not work. Roofing contractors who want a third party to say it rather than saying it themselves. Attorneys building a file. Occasionally carriers, when they want the question settled.

Why does it matter that you are independent?

Because the contractor who will win the replacement has an obvious interest in the answer, and a carrier desk adjuster knows it. We are paid the same fee whether the roof is repairable or not, we hold no interest in the resulting work, and the report states who retained us. That is what makes it usable.

What if the roof turns out to be repairable?

Then the report says so, with the same evidence and the same signature. An assessment that only ever reaches one conclusion is worthless, and everyone in claims knows it.

What method do you use, and can the carrier check it?

The NAFE asphalt shingle repairability assessment method, published in the Journal of the National Academy of Forensic Engineers. It is peer-reviewed, publicly available, and cited by DOI in every report. The scorecard, the bands, and the conditions window are the method's, not ours.

Does it damage the roof?

The simulation disturbs one shingle and the shingles around it in a small marked area, by design, because that is the test. The area is temporarily repaired or tarped before we leave. Destructive testing requires the owner's written authorization, which we obtain before any shingle is touched.

Do I need an ITEL or NTS report first?

It helps. If one exists, send it. We read it, record what it states and what it does not, and use the identified product and dimensions as the identification of record. If a carrier matching report proposes a replacement, we install that product and document the result, which is exactly what the matching report itself instructs.

What does the report look like?

A cover with the property and the parties. A letter to the owner. Conditions at assessment. A summary of findings. A per-shingle photographic record. The scorecard, the determination, and a table tying every conclusion to its evidence. An exhibit index. Ask for a sample.

How fast?

The report is delivered within 48 hours of the assessment. Most are faster.

Do I have to be there?

No. We can do it turnkey and send the package. If you or your contractor want to observe or ask questions on site, you are welcome.

What about the weather?

The method prescribes an air temperature window and dry conditions, and the report records the readings. In summer we schedule early. If the day falls outside the window, we reschedule rather than test under conditions that would let the carrier discount the result.

Can you do more than one assessment on a property?

Yes, and it is where the pricing works hardest in your favor. Additional assessments on the same property the same day are $350 each. Multiple slopes, multiple buildings, or a mixed-product roof are each their own assessment with their own record, tied together in a master report.

How does payment work?

A $250 deposit, plus any steep-roof or travel add-ons, reserves your date when you book. The deposit is credited to your invoice, and the balance is due when your report is delivered.

Will the carrier accept it?

We cannot promise what any carrier does with any document. What we can promise is that the report is built to survive review: a published method, a stated basis for every score, a photograph for every damaged shingle, and a recording behind every finding. Carriers reject opinions. They have a much harder time rejecting a record.

What should I have ready when I book?

The claim number and carrier estimate, any ITEL or NTS reports, the owner's contact for authorization, and roof access notes. Send what you have. We tell you if anything is missing.

How booking works

  1. Tell us about the property, the pitch, and the owner, and upload or link everything you have.
  2. Pay the $250 deposit plus any steep-roof or travel add-ons that apply.
  3. Pick your assessment date on the calendar that opens next.
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